Privacy Policy
Last updated: April 5, 2026
BallIQ ("we," "us," or "our") operates the website balliq.co (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with the Thailand Personal Data Protection Act (PDPA), the EU General Data Protection Regulation (GDPR), and other applicable data protection laws.
1. Information We Collect
1.1 Information Collected Automatically
- Usage Data: Pages visited, time and date of visit, time spent on pages, referring URL, browser type, device type, operating system, and IP address.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect usage data. See Section 6 for details.
1.2 Information You Provide
- If you contact us via email or social media (e.g., Telegram), we may collect your name, contact details, and the content of your message.
We do not require account registration, and we do not collect sensitive personal data such as race, religion, health information, or biometric data.
2. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have given consent for specific processing activities (e.g., cookies).
- Legitimate Interest: To operate, maintain, and improve the Service; to analyze usage patterns; and to ensure security.
- Legal Obligation: Where processing is necessary to comply with applicable laws.
3. How We Use Your Information
- To provide, operate, and maintain the Service.
- To analyze usage trends and improve user experience.
- To monitor and prevent fraud, abuse, or security threats.
- To comply with legal obligations.
- To communicate with you in response to your inquiries.
4. Third-Party Services
We may share or disclose your information to the following third-party service providers:
- Google Analytics (Google LLC): We use Google Analytics to analyze website traffic. Google may collect and process data according to its own privacy policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
- Cloudflare, Inc.: We use Cloudflare for hosting, content delivery, and security. Cloudflare may process certain data (e.g., IP addresses) in accordance with its privacy policy.
- Advertising Partners: We may display third-party advertisements. These partners may use cookies or similar technologies to serve relevant ads.
We do not sell your personal data to any third party.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Automatically collected data (e.g., analytics data) is retained according to the respective third-party provider's retention policies. When data is no longer needed, it is securely deleted or anonymized.
6. Cookies
Cookies are small data files stored on your device. We use the following types of cookies:
- Essential Cookies: Required for the basic functionality of the Service.
- Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics).
- Advertising Cookies: Used by third-party ad networks to deliver relevant advertisements.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Request limitation of data processing.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interest.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at the details provided in Section 10.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence (e.g., the United States), where our third-party service providers operate. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
9. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will promptly delete it.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.